National Telephonists' Day – 10th March 2020

Competition Winners 2015

We are pleased to announce the following winners from the second National Telephonists’ Day held on Tuesday 10th March 2015.

The winning entry for the Poetry Competition, and winning two tickets to the ComXo Open Air Shakespeare Festival with Prosecco and Chocolates, is Markus S from Rapport with the following poem:

A call for INTERNATIONAL Telephonist’ Day

A NATIONAL day? That seems so last year
Today should be global, for all, far and near
Rapport and the world are here to rejoice
Our talented people and their beautiful voice

Our switchboard ambassadors are handpicked and rare
Their smiles can be heard when speaking ‘on air’
With skill, wit and patience they hit the right tone
When charming our callers at the end of the phone

The device our teams use, each day without scare
Is a wonder of science, a creation extraordinaire
Mr Bell was the genius who discovered one day
How to speak through a wire to folks far away

He invented a method that allowed his own voice
To be heard the world over, in a place of his choice
What used to be magic, science fiction or mystery
Was made real by Sir Bell, on a great day in history

The 10th day in March was the day it occurred
The dawn of an era, a triumph of the spoken word
Since those early days, the telephone’s conquered
The nation, the world and the sky, it is bonkers!

Let’s remember the man whose invention made way
For what should become an INTERNATIONAL day
Thank you Mr Bell, you’re a hero with brain
Today is for you, bring on the champagne!


The Funniest Telephone Call Story and winning a Bottle of Champagne goes to Nathelie S from Rapport with the following scenario:

“On a very busy day I was finalising the details for an event. After speaking to the banker three times, when I said thank you goodbye,

I also added ‘I LOVE YOU’ at the end of the call.

There was a pause and he replied ’I LOVE YOU TOO’”


And finally the winner of the Tongue Twister challenge is: Irena from Rapport, who won a Chocolate Hamper for her team. Listen here to her entry.


Many Congratulations!!!

UK's leading provider of high quality front and back of house Guest Services. Providing in-house telephony services on receptions, switchboards and other call services for a range of blue chip clients who have chosen to outsource this business critical area.

Greg Mace, Managing Director of Rapport

“Our telephonists are often our guests’ first point of contact with our clients’ organisations and we appreciate how hard they work to ensure that they make a brilliant first impression. Launching National Telephonists’ Day was a chance for us to celebrate the great work they do and to raise their profile within our operations. We hope that every single telephonist who takes part will feel proud about the important job they do."
ComXo are the voice of 200+ professional service firms across the City of London and beyond. Experts in delivering an exceptional client experience at the first point of contact, 24seven365 and multi-lingual. Skilled operators assisted by world-class technology provide bespoke switchboard services, fit for the 21st Century global law firm. With more than 40 top 100 law firms among their clients, and relationships stretching back 15 years, they have developed in-depth knowledge of the legal sector.

Andrew Try, Managing Director of ComXo

“Telephonists are the unsung brand guardians for thousands of businesses up and down the country.  Our customers use us because they know that their brands first impression is often a defining moment of a new business relationship that must reflect exceptional service and trust. This day is a chance for us to bring the uniquely challenging nature of the professional Telephonists skills and responsibilities to the fore and celebrate it.”
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