National Telephonists' Day – March 10th 2017

HISTORY

Graham Bell

Rapport and ComXo chose to celebrate National Telephonists’ Day on 10th March as this was the date that the first telephone call was made.

Sir Alexander Graham Bell, inventor of the first practical telephone on 10th March 1876 famously spoke into his first working device with “Mr Watson, come here, I want to see you” which became the first crystal-clear two-way telephone call!

Sir Alexander Graham Bell (3rd March 1847 – 2nd August 1922) was a renowned scientist, inventor, engineer and innovator. His research into hearing and speech began due to his family. His grandfather, father and brother were all connected to work on elocution and both his mother and wife were deaf. He began to experiment with hearing devices which culminated in 1876 with the first US patent for the telephone.

‘What a wonderful idea to honour our profession with a dedicated day of celebrations.’
Emily Sanders, Client Services Assistant, ComXo

UK's leading provider of high quality front and back of house Guest Services. Providing in-house telephony services on receptions, switchboards and other call services for a range of blue chip clients who have chosen to outsource this business critical area.

Greg Mace, Managing Director of Rapport

“Our telephonists are often our guests’ first point of contact with our clients’ organisations and we appreciate how hard they work to ensure that they make a brilliant first impression. Launching National Telephonists’ Day was a chance for us to celebrate the great work they do and to raise their profile within our operations. We hope that every single telephonist who takes part will feel proud about the important job they do."
ComXo are the voice of 200+ professional service firms across the City of London and beyond. Experts in delivering an exceptional client experience at the first point of contact, 24seven365 and multi-lingual. Skilled operators assisted by world-class technology provide bespoke switchboard services, fit for the 21st Century global law firm. With more than 40 top 100 law firms among their clients, and relationships stretching back 15 years, they have developed in-depth knowledge of the legal sector.

Andrew Try, Managing Director of ComXo

“Telephonists are the unsung brand guardians for thousands of businesses up and down the country.  Our customers use us because they know that their brands first impression is often a defining moment of a new business relationship that must reflect exceptional service and trust. This day is a chance for us to bring the uniquely challenging nature of the professional Telephonists skills and responsibilities to the fore and celebrate it.”