The sixth annual National Telephonists’ Day will be celebrated on Friday 8th March 2019, with competitions sponsored by Rapport and ComXo running from 8th to 10th March. The date of 10th March is significant as it is the anniversary of the very first telephone call made by Alexander Graham Bell in 1876.
Last year switchboard and call services teams across the UK organised a vast array of events for their teams. There were personalised t-shirts, telephone shaped cakes, tongue twisters, quizzes and endless tea, coffee and cupcake rounds throughout the day (and night!) to name but a few of the activities on offer!
ComXo MD, Andrew Try worked a 24 hour shift to recognise his teams remarkable efforts, and visited their clients’ own switchboard teams armed with flowers, cakes and small gifts.
Rapport continued their partnership with Action on Hearing Loss, a national charity helping people to confront deafness, tinnitus and hearing loss. Representatives from the charity presented at sites across London promoting awareness and providing helpful tips to switchboard teams when communicating with people who are hard of hearing. During the day lots of activities took place with across the teams in the UK and an auction in aid of Action on Hearing Loss raised £1140. Greg Mace, MD of Rapport and the Head Office team went Back to the Front, working alongside the Call Services Teams across the UK for the day.
Planning for 2019 is already under way. For more information please email firstname.lastname@example.org.
“National Telephonists Day is important to me as it is a great way to shine a light on all the good work we do.”
Vivienne Bourne, Call Services Operator, Rapport
“It is good to know that this initiative will help reflect all that we do as a team, primarily trying to deliver a first class service. I am proud to be a part of the National Telephonists’ Day in March.”
Conrad Olwagen, Call Services Operator, Rapport